CT Tube Return Form

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Indicates a required field

Service Order # RA #

A. QUALIFIED SERVICE PROVIDER INFORMATION

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Name: 
Employee# 
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Company: 
*
Date: //
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Phone# ()
Pager# ()
Email 

B. CUSTOMER SITE INFORMATION

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Site Name: 
Phone# ()
Address:  Site ID# 
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City:    Zip:  
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Equipment Manufacturer: 
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Equipment Model: 
# Detector Rows:   Scanner/Gantry Serial#: 

C. PRODUCT INFORMATION

Old Product
Date Installed  
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/ /
Date Removed
  *
/ /
THA Model THA SN # X-ray Tube Model X-ray Tube SN #
*
*
New Product
Date Installed  
*
//
   
THA Model THA SN # X-ray Tube Model X-ray Tube SN #
*
*

D. X-RAY TUBE HOUSING ASSEMBLY OPERATION

Technique used most often:  kV  mA Time: 
Technique at time of difficulty:  kV  mA Time: 
Rotor Speed:  50 Hz  60 Hz  
 150 Hz  180 Hz   Hz
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Identify units of measure
Exposures 
Scans 
Slices 
Scan Seconds 
AMP Seconds 
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Ending Counter Reading

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Beginning Counter Reading

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Total Used

E. REASON FOR RETURN

Select at least one of the following:

 Ununsed/Not Needed  Warranty Evaluation  Housing Credit
 Reload (Non CT)  DOA (Defect On Arrival)  

F. FAILURE MODE

Select at least one of the following:
 HV Instability
 MA Instability
 Oil Leak
 Upgrade
 Audible Noise
 Heat Exchanger
 Shipping Damage
 Frozen Rotor

 Filament Fault
 Tilt Related (Describe)
 Image Quality (Describe)
 Other (Describe)
Yes    No
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Is the failure intermittent?
Yes    No
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Is the failure heat related?
Yes    No Has the failure been reported on previous X-Ray Tube Housing Assembly?
  Describe:
If the failure has been reported:
Date: //   X-Ray Tube SN:    No. of Exposures: 
COMMENTS




RETURN ALL CT AND CV PRODUCTS TO THIS LOCATION

A Division of Philips Healthcare.
555 North Commerce Street
Aurora, IL 60504 USA
Tel: (800) 238-3780 (USA & Canada)
(630) 585-2100
Fax:(630) 585-2125