Dunlee
Global / English
Deutsch
Español
Français
Português
Simplified Chinese 简体中文
24/7
Customer Service
and
Technical Support
U.S. & Canada: +1.800.238.3780
Direct: +1.630.585.2100
Replacement Products
CT Tube Replacements
Radiographic Replacements
Image Intensifiers
Glassware Solutions
Power Supplies
Service Tools
Product Catalog
OEM Products
Smit Röntgen Grids
CT Tubes
Radiographic Tubes
Technical Resources
VCT Best Practices
Tube Service Assistant
Technical Webinars
CT Cross-Reference Guide
Technical Tips
White Papers
About X-Ray Tubes
Subscribe For Updates
Forms
New Customer Application
Credit Application
CT Tube Return Form
X-Ray Tube Return Form
International Tube Return Checklist
Customer Satisfaction Survey
Remittance Address
X-Ray Tube Warranty
Literature Download Center
News & Events
2013 Trade Shows & Events
Press Announcements
Dunlee Corporate Video
Contact Us
North America (US and Canada) Sales Team
Europe, Middle East, Africa Sales Team
Asia, Pacific Rim Sales Team
Latin America Sales Team
24/7 Technical Support Team
Customer Service Team
Marketing Support Team
Philips Healthcare
You are:
X-Ray Tube Return Form
|
Forms
|
Home
Forms
New Customer Application
Credit Application
CT Tube Return Form
X-Ray Tube Return Form
International Tube Return Checklist
Customer Satisfaction Survey
Remittance Address
X-Ray Tube Warranty
Literature Download Center
X-Ray Tube Return Form
*
Indicates a required field
Service Order #
RA #
A. QUALIFIED SERVICE PROVIDER INFORMATION
*
Name:
Employee#
*
Company:
State
AL
AK
AZ
AR
CA
CO
CT
DE
DC
FL
GA
HI
ID
IL
IN
IA
KS
KY
LA
ME
MD
MA
MI
MN
MS
MO
MT
NE
NV
NH
NJ
NM
NY
NC
ND
OH
OK
OR
PA
RI
SC
SD
TN
TX
UT
VT
VA
WA
WV
WI
WY
Country
United States
Canada
Afghanistan
Albania
Algeria
American Samoa
Andorra
Angola
Anguilla
Antarctica
Antigua And Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bosnia and Herzegovina
Botswana
Bouvet Island
Brazil
British Indian Ocean Territory
Brunei
Bulgaria
Burkina Faso
Burundi
Cambodia
Cameroon
Cape Verde
Cayman Islands
Central African Republic
Chad
Chile
China
Christmas Island
Cocos (Keeling) Islands
Columbia
Comoros
Congo
Cook Islands
Costa Rica
Cote D'Ivoire (Ivory Coast)
Croatia (Hrvatska)
Cuba
Cyprus
Czech Republic
D.P.R. Korea
Dem Rep of Congo (Zaire)
Denmark
Djibouti
Dominica
Dominican Republic
East Timor
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Ethiopia
Falkland Islands (Malvinas)
Faroe Islands
Fiji
Finland
France
French Guiana
French Polynesia
French Southern Territories
Gabon
Gambia
Georgia
Germany
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guinea
Guinea-Bissau
Guyana
Haiti
Heard and McDonald Islands
Honduras
Hong Kong SAR, PRC
Hungary
Iceland
India
Indonesia
Iran
Iraq
Ireland
Israel
Italy
Jamaica
Japan
Jordan
Kazakhstan
Kenya
Kiribati
Korea, North
Korea, South
Kuwait
Kyrgyzstan
Laos
Latvia
Lebanon
Lesotho
Liberia
Libya
Liechtenstein
Lithuania
Luxembourg
Macao
Macedonia
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mayotte
Mexico
Micronesia
Moldova
Monaco
Mongolia
Montserrat
Morocco
Mozambique
Myanmar
Namibia
Nauru
Nepal
Netherlands
Netherlands Antilles
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Niue
Norfolk Island
Northern Mariana Islands
Norway
Oman
Pakistan
Palau
Panama
Papua new Guinea
Paraguay
Peru
Philippines
Pitcairn
Poland
Portugal
Puerto Rico
Qatar
Reunion
Romania
Russia
Rwanda
S Georgia/The S Sandwich Islands
Saint Kitts And Nevis
Saint Lucia
Saint Vincent And The Grenadines
Samoa
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Seychelles
Sierra Leone
Singapore
Slovak Republic
Slovenia
Solomon Islands
Somalia
South Africa
Spain
Sri Lanka
St Helena
St Pierre and Miquelon
Sudan
Suriname
Svalbard And Jan Mayen Islands
Swaziland
Sweden
Switzerland
Syria
Taiwan, ROC
Tajikistan
Tanzania
Thailand
Togo
Tokelau
Tonga
Trinidad And Tobago
Tunisia
Turkey
Turkmenistan
Turks And Caicos Islands
Tuvalu
U.S. Minor Outlying Islands
Uganda
Ukraine
United Arab Emirates
United Kingdom
Uruguay
Uzbekistan
Vanuatu
Vatican City State (Holy See)
Venezuela
Vietnam
Virgin Islands (British)
Virgin Islands (US)
Wallis And Futuna Islands
Western Sahara
Yemen
Yugoslavia
Zambia
Zimbabwe
*
Date:
/
/
*
Phone# (
)
–
Pager# (
)
–
Email
B. CUSTOMER SITE INFORMATION
*
Site Name:
Phone# (
)
–
Address:
Site ID#
*
City:
State
AL
AK
AZ
AR
CA
CO
CT
DE
DC
FL
GA
HI
ID
IL
IN
IA
KS
KY
LA
ME
MD
MA
MI
MN
MS
MO
MT
NE
NV
NH
NJ
NM
NY
NC
ND
OH
OK
OR
PA
RI
SC
SD
TN
TX
UT
VT
VA
WA
WV
WI
WY
Zip:
Country
United States
Canada
Afghanistan
Albania
Algeria
American Samoa
Andorra
Angola
Anguilla
Antarctica
Antigua And Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bosnia and Herzegovina
Botswana
Bouvet Island
Brazil
British Indian Ocean Territory
Brunei
Bulgaria
Burkina Faso
Burundi
Cambodia
Cameroon
Cape Verde
Cayman Islands
Central African Republic
Chad
Chile
China
Christmas Island
Cocos (Keeling) Islands
Columbia
Comoros
Congo
Cook Islands
Costa Rica
Cote D'Ivoire (Ivory Coast)
Croatia (Hrvatska)
Cuba
Cyprus
Czech Republic
D.P.R. Korea
Dem Rep of Congo (Zaire)
Denmark
Djibouti
Dominica
Dominican Republic
East Timor
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Ethiopia
Falkland Islands (Malvinas)
Faroe Islands
Fiji
Finland
France
French Guiana
French Polynesia
French Southern Territories
Gabon
Gambia
Georgia
Germany
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guinea
Guinea-Bissau
Guyana
Haiti
Heard and McDonald Islands
Honduras
Hong Kong SAR, PRC
Hungary
Iceland
India
Indonesia
Iran
Iraq
Ireland
Israel
Italy
Jamaica
Japan
Jordan
Kazakhstan
Kenya
Kiribati
Korea, North
Korea, South
Kuwait
Kyrgyzstan
Laos
Latvia
Lebanon
Lesotho
Liberia
Libya
Liechtenstein
Lithuania
Luxembourg
Macao
Macedonia
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mayotte
Mexico
Micronesia
Moldova
Monaco
Mongolia
Montserrat
Morocco
Mozambique
Myanmar
Namibia
Nauru
Nepal
Netherlands
Netherlands Antilles
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Niue
Norfolk Island
Northern Mariana Islands
Norway
Oman
Pakistan
Palau
Panama
Papua new Guinea
Paraguay
Peru
Philippines
Pitcairn
Poland
Portugal
Puerto Rico
Qatar
Reunion
Romania
Russia
Rwanda
S Georgia/The S Sandwich Islands
Saint Kitts And Nevis
Saint Lucia
Saint Vincent And The Grenadines
Samoa
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Seychelles
Sierra Leone
Singapore
Slovak Republic
Slovenia
Solomon Islands
Somalia
South Africa
Spain
Sri Lanka
St Helena
St Pierre and Miquelon
Sudan
Suriname
Svalbard And Jan Mayen Islands
Swaziland
Sweden
Switzerland
Syria
Taiwan, ROC
Tajikistan
Tanzania
Thailand
Togo
Tokelau
Tonga
Trinidad And Tobago
Tunisia
Turkey
Turkmenistan
Turks And Caicos Islands
Tuvalu
U.S. Minor Outlying Islands
Uganda
Ukraine
United Arab Emirates
United Kingdom
Uruguay
Uzbekistan
Vanuatu
Vatican City State (Holy See)
Venezuela
Vietnam
Virgin Islands (British)
Virgin Islands (US)
Wallis And Futuna Islands
Western Sahara
Yemen
Yugoslavia
Zambia
Zimbabwe
*
Equipment Manufacturer:
*
Equipment Model:
APPLICATION:
Radiographic
CV
OTHER:
# Detector Rows:
(CT ONLY)
C. PRODUCT INFORMATION
Old Product
Date Installed
*
/
/
Date Removed
*
/
/
THA Model
THA SN #
X-ray Tube Model
X-ray Tube SN #
*
*
New Product
*
Date Installed
*
/
/
THA Model
THA SN #
X-ray Tube Model
X-ray Tube SN #
*
*
D. X-RAY TUBE HOUSING ASSEMBLY OPERATION
Technique used most often:
kV
mA
Time:
Technique at time of difficulty:
kV
mA
Time:
Rotor Speed:
50 Hz
60 Hz
150 Hz
180 Hz
Hz
E. REASON FOR RETURN
Select at least one of the following:
Ununsed/Not Needed
Warranty Evaluation
Housing Credit
Reload (Non CT)
DOA (Defect On Arrival)
F. FAILURE MODE
Select at least one of the following:
HV Instability
MA Instability
Oil Leak
Upgrade
Audible Noise
Heat Exchanger
Shipping Damage
Frozen Rotor
Filament Fault
Tilt Related (Describe)
Image Quality (Describe)
Other (Describe)
Yes
No
Is the failure intermittent?
Yes
No
Is the failure heat related?
Yes
No
Has the failure been reported on previous X-Ray Tube Housing Assembly?
Describe:
If the failure has been reported:
Date:
/
/
X-Ray Tube SN:
No. of Exposures:
COMMENTS
RETURN ALL RADIOGRAPHIC PRODUCTS TO THIS LOCATION
A Division of Philips Healthcare.
Dunlee TubeMaster Facility
2312 Avenue, J
Arlington, TX 76006 USA
Tel: (800) 544-9729 (USA & Canada)
(817) 640-7666
Fax:(817) 640-6644