X-Ray Tube Return Form

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Indicates a required field

Service Order # RA #

A. QUALIFIED SERVICE PROVIDER INFORMATION

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Name: 
Employee# 
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Company: 
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Date: //
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Phone# ()
Pager# ()
Email 

B. CUSTOMER SITE INFORMATION

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Site Name: 
Phone# ()
Address:  Site ID# 
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City:    Zip:  
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Equipment Manufacturer: 
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Equipment Model: 
APPLICATION:
 Radiographic     CV     OTHER:     # Detector Rows:  (CT ONLY)

C. PRODUCT INFORMATION

Old Product      
Date Installed  
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Date Removed  
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THA Model THA SN # X-ray Tube Model X-ray Tube SN #
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New Product    
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Date Installed  
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THA Model THA SN # X-ray Tube Model X-ray Tube SN #
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D. X-RAY TUBE HOUSING ASSEMBLY OPERATION

Technique used most often:   kV   mA Time: 
Technique at time of difficulty:   kV   mA Time: 
Rotor Speed:   50 Hz   60 Hz  
  150 Hz   180 Hz     Hz

E. REASON FOR RETURN

Select at least one of the following:

 Ununsed/Not Needed  Warranty Evaluation  Housing Credit
 Reload (Non CT)  DOA (Defect On Arrival)  

F. FAILURE MODE

Select at least one of the following:
 HV Instability
 MA Instability
 Oil Leak
 Upgrade
 Audible Noise
 Heat Exchanger
 Shipping Damage
 Frozen Rotor
 Filament Fault
 Tilt Related (Describe)
 Image Quality (Describe)
 Other (Describe)
Yes No Is the failure intermittent?
Yes No Is the failure heat related?
Yes No Has the failure been reported on previous X-Ray Tube Housing Assembly?
  Describe:
If the failure has been reported:
Date: //    X-Ray Tube SN:     No. of Exposures: 
COMMENTS




RETURN ALL RADIOGRAPHIC PRODUCTS TO THIS LOCATION

A Division of Philips Healthcare.
Dunlee TubeMaster Facility
2312 Avenue, J
Arlington, TX 76006 USA
Tel: (800) 544-9729 (USA & Canada)
(817) 640-7666
Fax:(817) 640-6644